If I knew then what I know now I wonder if I would do this thing again, that is, go into business.
Business is a roller coaster. Just when you think you’re on easy street something comes along to smack you into the gutter. It’s whether or not you can take a deep breath, dust yourself off and get back on your horse that defines your ability to stay in the race.
When you’re in a service business that moves fairly quickly and changes rapidly, you had better be resilient. That phrase “what have you done for me lately” rings in our ears on a daily basis. It’s the truth we live by. I’ve always told my associates, it’s when they love you the most they are most apt to let you go. It’s the weirdest phenomena, and I’m not sure why it works that way. But my feeling is that it’s best to stay as neutral as you can while delivering as much as you can.
It’s a roller coaster, and as scary as they can be at times, roller coasters do offer a bit of fun. And that brings me to the point. “They” say perception is everything. For someone who works with industries that thrive mainly on perception I’m learning to use that maxim for my own good. Yes, we’re up, now we’re down. BUT IT’S ALL GOOD. Because when we’re down where else can we go? UP! Yep, I can handle the roller coaster. Can you?